Terms and Conditions
To accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and condition to make sure that contain all that you want and nothing that you are not happy with.
Whilst we try to deliver goods within 7 working days, no responsibility can be accepted for delays caused by third party. Goods supplied within the UK will normally be delivered within the estimated delivery time shown in ‘Delivery and Returns’ section. In any event, time of delivery shall not be of the essence, Alchemy for the soul shall not be liable for any losses, costs, damages or expenses incurred by customer or any third party arising directly or indirectly out of any failure to meet any delivery date. All dates quoted for delivery are estimated delivery dates only and may be subject to change.
In the process of continual improvement and updating of products we reserve the right to alter the design and or specifications of any goods herein. We also reserves the right to withdraw any goods from the website at any time. Alchemy for the soul shall not be liable to anyone for withdrawing any products from the website or for refusing to process an order. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.
Refunds are transmitted immediately from our system to your bank’s system, and can take 5-10 working days to appear in your statement.
Due to changes in the stones/crystals/minerals value and precious metal, inflation etc, prices are subject to alteration without prior notice.
Any clerical or other error of omission on any text, quotation, price list, invoice or other document issued by Alchemy for the soul shall be subject to correction without any liability on our part. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on website is inaccurate at any time without prior notice (including after you have submitted your order). We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The personal information that you give us is held with care and security. We do not sell, rent or transfer this information to third parties for marketing purposes.
We may collect information about your use of the services for advertising, analytics, to serve content and to protect the services, including your IP address, browser information, device information and location information. We may obtain location information via your IP address. We may use and store information about your location to provide features and to improve and customize the services.
We use data analytics to ensure site functionality and improve our services. We use a third party service (Google Analytics) to collect standard internet information and details of visitor behavior patterns while visiting our website. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not link the information we store within the analytics software to any personally identifiable information that you submit on our website.
Alchemy for the soul reserve the right to refuse sale to customer without given reason at any time. Once the order has been placed, we will send you a confirmation email that we received the order but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and Alchemy for the soul for the sale of our products will only exist once an order has been accepted, paid and dispatched to you. Your credit/debit card/PayPal account will be authorized and charged when your order is accepted and processed. This does not affect your statutory rights.
It is illegal to reproduce, duplicate, copy, sell, resell or exploit any portion of the material without written permission of Alchemy for the soul.
We take every care to ensure that the description and specification of our products are correct and up to date. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.
If, at our request or without, you send to us creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your statutory rights. This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquirers from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.
The information available on this website in not a substitute for professional medical/psychological advice & care and is not intended to be used to diagnose, treat, cure or prevent any disease. The authors of this material do not intend to medically advice or prescribe the use of stones as a replacement of professional medical/psychological treatment. The customers should regularly consult a professional medical advice about any physical, medical, psychological, or emotional matters that may require diagnosis/medical attention. The information displayed on related website regard the metaphysical attributes of stones and is intuitively acquired but has not been scientifically evaluated yet. The customers are advised to view this information as speculative in the nature, and to assess it in light of their own knowledge and experiences. Alchemy for the soul aim is only to offer information of a general essence to help customers in their spiritual development and general well-being.
JEWELLERY AND CRYSTALS
Regarding our jewellery collection In terms of enhancement, as agates are porous, they are often dyed to enhance their natural color. Generally, apart from lace agate, most of the other varieties are dyed . Some theories suggest gold jewelry turns skin green because of iron deficiency or anemia in the user’s body.
PH level in your body can get effected by the iron levels in your blood. If the PH level turns more acidic, it may cause a chemical reaction with the metals in the ring like copper and nickel.
Also due to ones body chemistry , receiving chemotherapy / radiotherapy , use of body lotions or perfumes it can cause discolouration to the agate stones or the silver/ gold plated jewellery.
Please note that due to the natural form of the stones they are all unique and vary in size, shape and colour, you will never receive an identical stone as the one seen on our website unless stated.
Also please note that crystals are not a replacement for medical treatment or prescription and their use is meant to be metaphysical in nature.
Please tick the box and ‘Accept ‘ that you fully understand before purchasing .
RETREAT & EVENTS TERMS & CONDITIONS: WAIVER
(a) Your booking is not considered definite and no contract will exist until we receive the agreed deposit from you and you agree to these terms and conditions. (b) We do not share customer details with any 3rd parties.
(a) The price is the exact amount to be received by us in the currency on the website.
(b) The full payment amount is due at the time of purchase or if there is a payment plan on the set dates.
(c) If you do not keep up with your payment plan, you will have 2 days to pay, otherwise your booking will be cancelled and you will not get a refund for any payments you have already made and you will not be able to transfer your place.
3. Your Travel Arrangements
All travel arrangements are your responsibility and at your own cost. We shall not be held liable for any consequences arising from delays or cancellations in any of the companies you may have made arrangements with, or for any irregularities in your documentation required for travel. Transfers to/from the retreat are at your own cost, unless otherwise specified on the retreat/event page.
4. Travel Insurance
(a) Travel insurance is mandatory. It is advisable that your travel insurance covers the activity of this retreat as well as unexpected cancellation, sickness, losses and all the usual risks. You should bring the policy with you in case of an emergency.
5. Your Health
(a) It is your responsibility to let the retreat organiser know if you have any injuries and to be mindful at all times of your own body’s capability during the retreat. If you experience any injury or discomfort during any activity during the retreat, then you must desist immediately.
(b) It is also your responsibility to consult a doctor with an understanding of (any of the physical activities listed) to check that you are sufficiently fit and healthy to undertake the classes and other physical activities that you may chose to do whilst on the retreat.
(c) Please advise us of any mental or physical health conditions and dietary requirements before you book. If you have health conditions and dietary requirements that may be affected by the activities offered on our retreats we reserve the right to advise you to desist and in the interests of your wellbeing, or others, we may decline your stay at our retreats.
(d) Whilst all measures are taken to ensure a high standard of health and safety, sometimes we maybe situated in the countryside and other places where the land is uneven and we shall not be responsible for any injuries caused by uneven terrain.
(e) Women who are 12 to 28 weeks pregnant should provide a letter from their health practitioner specifying that they are fit to travel and able to engage in the activities that we provide.
(f) It is your responsibility to check with your doctor or care provider to determine whether you need/want any vaccines or medication to travel. We are not liable for any illness.
7. Cancellation by you
(a) You (or any member of your party) may cancel your booking at any time, however no refunds are provided. If you are on a payment plan you must legally continue all the payments as agreed. However, if you find another person to take your place (under your own advertising on your own platforms), then you may offer your place to her, this is at our own discretion and you must consult with us first.
(b) Bookings are for the stated period of the retreat. There are no refunds for an unused portion of the retreat. If the reason for cancellation is covered under the terms of your Insurance Policy, you may be able to make a claim on your insurance.
8. Amendments by us
Occasionally, changes may have to be made (e.g.,exercise teacher, workshop agenda, any other teachers, class times or any other arrangements), which we reserve the right to do at any time, however we will aim to amend it to something of a similar or better rating. If your accommodation has to be changed, we will do our utmost to provide accommodation of a similar rating. If a significant change becomes necessary, we will inform you as soon as reasonably possible if there is time before your departure.
9. Cancellation by us
We reserve the right in any circumstances to cancel a retreat. In particular our retreats require a minimum number of at least 75% of the participants to have booked by 30 days before the start date. If this minimum number is not reached by that date we may cancel and refund the money to you.
10. Our liability to you
(a) We accept responsibility for ensuring that the retreats are supplied as described and that the services we are contractually obliged to provide are to a reasonable standard.
(b) We do not accept any liability for cancellations, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, civil strife, industrial action, natural disaster, technical problems to transport, staff cancellations, unforeseen changes in your personal circumstances or other events beyond our control.
(c) We are not liable for any injuries you may incur. All the exercise classes and all activities, workshops, Gong Bath, spa treatments, and anything else is undertaken at your own risk. We are not liable for any medical or psychiatric conditions, which may develop during or subsequent to the retreat. We are not liable for loss of, or damage to, your personal property.
11. Group Bookings
Where a booking is made on behalf of several individuals the booking is conditional on the person(s) paying having authorization from all the individuals named on the booking form to enter into this contract. The terms of this contract will apply to each member of the group as though they had paid for their own retreat individually and directly to us.
12. No Liability for possessions
It is your responsibility to ensure that your possessions are kept safe at all times. We are not liable for loss of, damage to, or theft of any of your personal property.
If you have a problem during your retreat, please inform the organiser immediately in private and he/she will endeavor to put things right. Please note that we cannot be responsible for the individual behavior of any group member or other guest sharing your accommodation.
We do not share customer details with any 3rd parties. Any personal information that you provide to us will be used only for the service you requested.
15. Photography & Videography
I, for good and valuable consideration, the receipt of which is hereby acknowledged, hereby irrevocably authorise Alchemy for the soul (the company) to use photographs and videos of me and or my property and authorize her and her assignees, licensees, legal representatives and transferees to use and publish (with or without my name) photographs, pictures, portraits or images in any and all forms and media, and the purposes of publicity, illustration, commercial art, advertising, publishing (including publishing in electronic form on CDs or internet websites), for any product or services, or other lawful uses as may be determined by Alchemy for the soul . I further waive any and all rights to review or approve any uses of the images, any written copy or finished product. I am of full legal age and have read and fully understand the terms of this release.
If it is agreed on the event/retreat page, you may receive free images and videos from Alchemy for the soul for your personal use and as memories of the event/retreat.
If you do not want to be in any of the photos or videos, that is fine, but you must inform us in advance.
16. Flights & Transport
(a) If the company Alchemy for the soul is organising free transport to/from the airport, it is your responsibility to provide your full flight details to Alchemy for the soul (the company) at least one and a half months in advance, otherwise you may have to organise your own transport. (b) The slots for transport will have been previously arranged and you must arrive/leave during one of those slots, otherwise wait at the airport for the pick up or during drop off, otherwise arrange your own transport if you have not gotten any confirmations from Alchemy for the soul the company).
17. Extra Information
(a) I or my representative(s) agree to fully release and hold harmless Alchemy for the soul the company and all members of staff) from and against any and all claims or liability of whatsoever kind or nature arising out of or in connection with Alchemy for the soul (the company and all members of staff).
(b) I agree that I shall not in any way conduct myself inappropriately
(c) I understand that the materials and workshops must not be filmed and permission must be received from the retreat organiser for photography. We hold the right to refuse photography/videography of any of the workshops.
(d) I understand that the materials, workshops, sessions I attend and knowledge I gain can not be appropriated. I am not allowed to copy, share, and/or distribute any of the materials or knowledge learned. I am not allowed to teach the materials to other professionals for free and/or for money. If you are attending a certification program, or you have written permission, then you may offer the services to your clients under the agreed brand name and terms and conditions will be separately provided to you.
(e) I understand that I am free to withdraw from or reduce my participation in the activities, programs, and sessions at any time.
(f) I acknowledge and understand that I am using the facilities at the Retreats at my own risk. In consideration for being permitted to participate in services, I agree to assume full responsibility for any risks, injuries or damages, known or unknown, which I might incur as a result of participating in the services offered and/or my presence at the premises at which Alchemy for the soul retreats operate.
(g) This agreement is intended to constitute a complete release of any responsibility by releasees for personal injuries and/or property loss/damage sustained by me or anyone accompanying me, while attending the retreat, whether engaged in the offered services or not.
(h) I agree to indemnify and hold releasees harmless from any and all liability and damages incurred arising out of my conduct or activity (or the conduct or activities of those for whom I am responsible) while attending the retreat or participating in offered services.
(i) I understand that if I act in an inappropriate manner to anyone during the retreat, if I cause any inconveniences then I may be asked to leave the retreat and no compensation or refunds will be provided.
Before attending the retreat you must Tick the ‘accept’ box
GONG BATH – DISCLAIMER
Alchemy for the soul (Dani and Elena) welcome you to Sound Healing using chanting and Gong Vibration. Our intention is to gently transition a person from his or her normal waking state of consciousness (beta) to a highly relaxed state of Consciousness (alpha/theta). In this relaxed state , a person’s own innate healing abilities should then be able to work more effectively in order to bring the person back into alignment. The process can help to bring the person back into optimal vibration, offering many benefits to general health and wellbeing, both physically and emotionally.
We (Alchemy of the soul) are not licensed health professionals.
There are some conditions when either caution should be exercised or possibly a total contraindication .
If you have any of the following, please consult your doctor and let us know before the session begins.
Tinnitus- the sound may aggravate this condition. Although many people with Tinnitus have attended a gong bath without any adverse effects, please consider the above if you are attending.
Advanced stages of cancer ( many cancer patients are enjoying and benefitting from our sessions, individual cases can vary so please seek advice from your healthcare professional. Additionally Dani and I the Buisness (Alchemy for the Soul) are always available to discuss your specific situation).
Pacemaker (please seek doctor’s approval).
First trimester of pregnancy.
Severe mental health illness.
We do not accept any legal responsibility for any personal injury or other loss arising from the use of sound healing, Gongs, vocal or any other form of instrument being used by ourselves. If you have reason to believe that these objects and the sounds that they make might cause discomfort , pain, or injury, please advise us before the session begins.
I have read and understood the information provided to me. I hereby release the listed business (Alchemy of the Soul) from any and all liability , negligence or other claims arising from or in any way connected with my participation .