1. Booking

(a) Your booking is not considered definite and no contract will exist until we receive the agreed deposit from you and you agree to these terms and conditions. (b) We do not share customer details with any 3rd parties.

2. Payment

(a) The price is the exact amount to be received by us in the currency on the website.
(b) The full payment amount is due at the time of purchase or if there is a payment plan on the set dates.
(c) If you do not keep up with your payment plan, you will have 2 days to pay, otherwise your booking will be cancelled and you will not get a refund for any payments you have already made and you will not be able to transfer your place.

3. Your Travel Arrangements

All travel arrangements are your responsibility and at your own cost. We shall not be held liable for any consequences arising from delays or cancellations in any of the companies you may have made arrangements with, or for any irregularities in your documentation required for travel. Transfers to/from the retreat are at your own cost, unless otherwise specified on the retreat/event page.

4. Travel Insurance

(a) Travel insurance is mandatory. It is advisable that your travel insurance covers the activity of this retreat as well as unexpected cancellation, sickness, losses and all the usual risks. You should bring the policy with you in case of an emergency.

5. Your Health

(a) It is your responsibility to let the retreat organiser know if you have any injuries and to be mindful at all times of your own body’s capability during the retreat. If you experience any injury or discomfort during any activity during the retreat, then you must desist immediately.
(b) It is also your responsibility to consult a doctor with an understanding of (any of the physical activities listed) to check that you are sufficiently fit and healthy to undertake the classes and other physical activities that you may chose to do whilst on the retreat.
(c) Please advise us of any mental or physical health conditions and dietary requirements before you book. If you have health conditions and dietary requirements that may be affected by the activities offered on our retreats we reserve the right to advise you to desist and in the interests of your wellbeing, or others, we may decline your stay at our retreats.
(d) Whilst all measures are taken to ensure a high standard of health and safety, sometimes we maybe situated in the countryside and other places where the land is uneven and we shall not be responsible for any injuries caused by uneven terrain.
(e) Women who are 12 to 28 weeks pregnant should provide a letter from their health practitioner specifying that they are fit to travel and able to engage in the activities that we provide.
(f) It is your responsibility to check with your doctor or care provider to determine whether you need/want any vaccines or medication to travel. We are not liable for any illness.

7. Cancellation by you

(a) You (or any member of your party) may cancel your booking at any time, however no refunds are provided. If you are on a payment plan you must legally continue all the payments as agreed. However, if you find another person to take your place (under your own advertising on your own platforms), then you may offer your place to her, this is at our own discretion and you must consult with us first.
(b) Bookings are for the stated period of the retreat. There are no refunds for an unused portion of the retreat. If the reason for cancellation is covered under the terms of your Insurance Policy, you may be able to make a claim on your insurance.

8. Amendments by us

Occasionally, changes may have to be made (e.g.,exercise teacher, workshop agenda, any other teachers, class times or any other arrangements), which we reserve the right to do at any time, however we will aim to amend it to something of a similar or better rating. If your accommodation has to be changed, we will do our utmost to provide accommodation of a similar rating. If a significant change becomes necessary, we will inform you as soon as reasonably possible if there is time before your departure.

9. Cancellation by us

We reserve the right in any circumstances to cancel a retreat. In particular our retreats require a minimum number of at least 75% of the participants to have booked by 30 days before the start date. If this minimum number is not reached by that date we may cancel and refund the money to you.

10. Our liability to you

(a) We accept responsibility for ensuring that the retreats are supplied as described and that the services we are contractually obliged to provide are to a reasonable standard.
(b) We do not accept any liability for cancellations, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, civil strife, industrial action, natural disaster, technical problems to transport, staff cancellations, unforeseen changes in your personal circumstances or other events beyond our control.
(c) We are not liable for any injuries you may incur. All the exercise classes and all activities, workshops, Gong Bath, spa treatments, and anything else is undertaken at your own risk. We are not liable for any medical or psychiatric conditions, which may develop during or subsequent to the retreat. We are not liable for loss of, or damage to, your personal property.

11. Group Bookings

Where a booking is made on behalf of several individuals the booking is conditional on the person(s) paying having authorization from all the individuals named on the booking form to enter into this contract. The terms of this contract will apply to each member of the group as though they had paid for their own retreat individually and directly to us.

12. No Liability for possessions

It is your responsibility to ensure that your possessions are kept safe at all times. We are not liable for loss of, damage to, or theft of any of your personal property.

13. Complaints

If you have a problem during your retreat, please inform the organiser immediately in private and he/she will endeavor to put things right. Please note that we cannot be responsible for the individual behavior of any group member or other guest sharing your accommodation.

14. Privacy Policy

We do not share customer details with any 3rd parties. Any personal information that you provide to us will be used only for the service you requested.

15. Photography & Videography

I, for good and valuable consideration, the receipt of which is hereby acknowledged, hereby irrevocably authorise Alchemy for the soul (the company) to use photographs and videos of me and or my property and authorize her and her assignees, licensees, legal representatives and transferees to use and publish (with or without my name) photographs, pictures, portraits or images in any and all forms and media, and the purposes of publicity, illustration, commercial art, advertising, publishing (including publishing in electronic form on CDs or internet websites), for any product or services, or other lawful uses as may be determined by Alchemy for the soul . I further waive any and all rights to review or approve any uses of the images, any written copy or finished product. I am of full legal age and have read and fully understand the terms of this release.
If it is agreed on the event/retreat page, you may receive free images and videos from Alchemy for the soul for your personal use and as memories of the event/retreat.
If you do not want to be in any of the photos or videos, that is fine, but you must inform us in advance.

16. Flights & Transport

(a) If the company Alchemy for the soul is organising free transport to/from the airport, it is your responsibility to provide your full flight details to Alchemy for the soul (the company) at least one and a half months in advance, otherwise you may have to organise your own transport. (b) The slots for transport will have been previously arranged and you must arrive/leave during one of those slots, otherwise wait at the airport for the pick up or during drop off, otherwise arrange your own transport if you have not gotten any confirmations from Alchemy for the soul the company).

17. Extra Information

(a) I or my representative(s) agree to fully release and hold harmless Alchemy for the soul the company and all members of staff) from and against any and all claims or liability of whatsoever kind or nature arising out of or in connection with Alchemy for the soul (the company and all members of staff).
(b) I agree that I shall not in any way conduct myself inappropriately
(c) I understand that the materials and workshops must not be filmed and permission must be received from the retreat organiser for photography. We hold the right to refuse photography/videography of any of the workshops.
(d) I understand that the materials, workshops, sessions I attend and knowledge I gain can not be appropriated. I am not allowed to copy, share, and/or distribute any of the materials or knowledge learned. I am not allowed to teach the materials to other professionals for free and/or for money. If you are attending a certification program, or you have written permission, then you may offer the  services to your clients under the agreed brand name and terms and conditions will be separately provided to you.
(e) I understand that I am free to withdraw from or reduce my participation in the activities, programs, and sessions at any time.
(f) I acknowledge and understand that I am using the facilities at the Retreats at my own risk. In consideration for being permitted to participate in services, I agree to assume full responsibility for any risks, injuries or damages, known or unknown, which I might incur as a result of participating in the services offered and/or my presence at the premises at which Alchemy for the soul retreats operate.
(g) This agreement is intended to constitute a complete release of any responsibility by releasees for personal injuries and/or property loss/damage sustained by me or anyone accompanying me, while attending the retreat, whether engaged in the offered services or not.
(h) I agree to indemnify and hold releasees harmless from any and all liability and damages incurred arising out of my conduct or activity (or the conduct or activities of those for whom I am responsible) while attending the retreat or participating in offered services.
(i) I understand that if I act in an inappropriate manner to anyone during the retreat, if I cause any inconveniences then I may be asked to leave the retreat and no compensation or refunds will be provided.

Before attending the retreat you must Tick the ‘accept’ box
Thank you.